Autofile - Terms and Conditions

The following terms and conditions apply to your use of our website, software and services. By entering, accessing or using Autofile in any way, you agree to be bound by these terms and conditions (“Terms and Conditions”).


“you”, “your” and “yours” are references to you the person or company accessing this website;

“we”, “us” and “our” are references to Autofile and Autoconnect EU Ltd of Autoconnect House, 5 Windsor Road, Redditch. B97 6DJ.

Our Website

The information, content and material available on the website may vary from time to time without notice to you. This is in order to ensure that the website is as up to date as possible.

We aim to have the site, software and services available at all times, however, you will appreciate that we cannot guarantee this or that it will be error free and we cannot accept liability for any issues that this may cause. We aim to keep the website and system as up to date as possible; all product descriptions displayed on the website are correct at the time the information is entered.

You must not interfere with the working of our website software and services, nor must you circumvent security on the site or system, tamper with, or hack into, or otherwise attempt to disrupt our computer system, server, website, router or any other internet connected device or service. You must not use the website to gain unauthorised access to any other computer system or website.

Our website is intended for your authorised use only (which must be reasonable and not offensive, abusive or in breach of any law or order). You are not permitted to access, use or copy any material or information on this website for any unlawful purpose.

Your Information

Where we have requested information from you to provide the site, software and services you agree to provide us with accurate and complete information.

You authorise us to use, store or otherwise process your information in order to provide the goods or services to you (the “Purpose”). The Purpose may include the disclosure of information to selected third parties from time to time where we believe that the goods or services offered by such third parties may be of interest to you or where this is required by law or in order to provide the goods or service to you.

You are entitled to request a copy of any information we hold for you. Please contact us if you wish to request this information.

Intellectual Property Rights

Ownership in, and all rights created in relation to the contents of this website, software and services and any trade marks or marks used on the site vest in us absolutely unless otherwise indicated. You must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from our website, software and services except where expressly invited to do so or indicated on our website.

Linked Sites

There may be a number of links on our website to third party websites which we believe may be of interest to you. We do not represent the quality of the goods or services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party websites or the services or goods that they may provide to you.


We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to

Limitation of Liability

Great care has been taken to ensure that the information available on this website is correct and error free. We cannot warrant that use of the website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy. This does not affect your statutory rights.

We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our website.

We shall be under no liability for any failure, delay or omission on our part arising from any cause beyond our reasonable control

We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

The data stored on this site, software and service is provided on “as inputted by the user” basis and we do not make any representation or give any warranty, either express or implied, as to the correctness, accuracy or fitness for any purpose of any data provided. All warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

The “Purpose”

Autofile is a system for the provision of vehicle maintenance and servicing reminders, vehicle data and marketing information and its interfaces; the storage of maintenance and service records and their access by authorised users on a central web accessed database and all services required or provided in connection with the foregoing.


We may alter or vary the Terms and Conditions at any time.

These Terms and Conditions and our agreement shall be governed by and construed in accordance with the laws of England and Wales. The parties hereto submit to the exclusive jurisdiction of the courts of England and Wales.

All Customers who subscribe to this service and pay the subscription fees agree to do so under these Terms and Conditions without exception